FAQ
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Why did you switch to made-to-order?
To reduce unwanted stock, keep our process sustainable, and ensure every candle is freshly made using the best materials.
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Can I burn my candle right away?
Yes! Your candle is fully safe to use.
However, for our full 40+ hour burn time and best scent throw, we recommend letting it cure for 1–2 weeks. -
Will shipping times change?
Processing/pouring may take up to 2-4 days, but we will always keep you updated.
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Will Made to Order be permanent?
For now, yes — it allows us to keep producing high-quality candles even during supply delays.
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Why has my Candle or Diffuser Changed Colour?
Colour changes can happen because the raw ingredients in our fragrance oils naturally vary, which means that even the same scent may look slightly different from one batch to another. Candles can also shift in colour when exposed to direct sunlight for extended periods. If your candle has developed an off-white or yellow hue, rest assured — this won’t affect how it burns or performs.
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Does Calm Candles & Co Offer Wholesale?
Yes! We do offer wholesale options. If you're interested in becoming a stockist, please email us with details about your business. We’ll get back to you shortly with our pricing and wholesale terms.